Monitoring

The ZixData Center is staffed to operate at all times to provide monitoring for ZixCorp services. ZixPort customers can contract for round-the-clock monitoring and exercise of their portal. ZixData Center staff track system events in their network management tools. They respond to alarms indicating there is a problem in a customer portal and provide resolutions.

If you do not contract for portal monitoring, the ZixData Center staff monitors the ZixPort infrastructure for failure, but does not monitor the specific portal.